Fill out this form or email us at info@citystrength.com.au

Back to Home

City Strength

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Akrobat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Not to worry! Please send us an email to&#xA0;</span><a href="mailto:info@citystrength.com.au" rel="noopener noreferrer" style="box-sizing: border-box; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); text-decoration: none; transition: color 0.2s ease 0s; outline: 0px !important; font-family: Akrobat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" target="_blank">info@citystrength.com.au</a><span style="color: rgb(0, 0, 0); font-family: Akrobat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;(please include the full name under which the order was made). We will be able to find your order in the system and then we&#x2019;ll go from there.</span></p>

Not to worry! Please send us an email to info@citystrength.com.au (please include the full name under which the order was made). We will be able to find your order in the system and then we’ll go from there.

I want to return an item but I have lost my original invoice. Can I still return it?

Order, Shipping & Returns

Who is City Strength?

Do you have a real store? Can I come in and look at your gear in store? I live nearby can I come and pick up my order?

What are your trading hours?

Where are you located?

General

How long does it take for my order to arrive?

Do you offer express shipping?

Which shipping carriers do you use?

How much is shipping?

What is my tracking number?

I ordered the wrong product/size/quantity. What do I do now?

My items don't fit can I return or exchange them? How does it work?

I sent my return items back to you. How do I know if you've received them?

My items are faulty. Can I get a refund?

Do your knee sleeves, elbow sleeves, wrist wraps and socks come in pairs?

How do I measure my knee/calf to find the right size for the knee sleeves?

I heard you should order your knee sleeves a size or two down. Is that true?

Which wrist wraps should I get?

Which products are IPF approved?

Do I need to wear deadlift socks in comp?

Product Info

How can I become a retailer?

Wholesale & Sub Distributors

How can I become a City Strength sponsored athlete?

Events & Sponsorship

Where can I find your Terms & Conditions?

Where can I find your Privacy Policy?

Couldn't find the answer you were looking for?

Privacy, Terms & Conditions

I want to return an item but I have lost my original invoice. Can I still return it?Updated 9 months ago